Quality Eye Care with a Personal Touch
Our Practice
We are excited to welcome you to our practice, where we strive to provide you with professional eye care in a comfortable and friendly environment. Our mission is to provide you with the highest level of service, combining the latest technology with a personal touch. Our experienced optometrist, Dr. Jeffrey Sutro, has been serving the community for over 25 years, and our team is dedicated to providing you with the best possible eye care experience.
Our Services
At our practice, we offer a wide range of services to meet your eye care needs. Our comprehensive eye exams are designed to detect any eye problems or diseases early on, allowing for prompt and effective treatment. We also offer advanced diagnostic technology, including Optomap imaging for early detection of disease and glaucoma diagnosis and treatment.
In addition to diagnostic services, we offer a wide selection of fashionable eyewear, including frames from top brands such as Calvin Klein, Jalapenos, and more. We also carry a wide range of contact lenses, including lenses for astigmatism, one day disposables, and extended wear lenses.
About Our Doctor
Dr. Jeffrey Sutro is a highly experienced optometrist with many years of experience serving the community. He has a Ph. D. from the University of Washington and is certified by the American Board of Optometry. Dr. Sutro is dedicated to staying up-to-date with the latest advances in eye care technology and is committed to providing you with the highest level of care.
Our Team
We have a team of dedicated professionals who are dedicated to providing you with exceptional eye care. Our office manager, Kelly Beebe, has been with us for over 20 years and is knowledgeable about all aspects of our practice. Our receptionist, Katherine Edgeston, is the friendly face who greets you when you come into our office and is always happy to assist with frame selection and answering any questions you may have.
Our Policies
We accept cash, personal checks, Master Card, and Visa as forms of payment. We participate with many insurance plans, including VSP, Medicare, Medicaid, Regence, Blue Cross, NBN, Aetna, MetLife, and many others. We also offer financing options to make your eye care more affordable.
Contact Us
If you have any questions or would like to schedule an appointment, please do not hesitate to contact us. We look forward to serving you.
Staff and Communication Issues
Several reviewers complained about the lack of staff, poor communication, and unreturned phone calls. Some reviewers reported that their calls went straight to voicemail, and it took weeks to get a callback.
Waiting Time and Eye Exam Issues
A few reviewers experienced long waiting times, with one reviewer waiting over two hours for an exam. Another reviewer was disappointed with the doctor's failure to test for pink eye or check eye pressure, despite presenting with symptoms.
Positive Experiences
Many reviewers praised Dr. Sutro for being thorough, attentive, and professional. They appreciated the time he took to explain their eye health and ensure they received the correct prescription. The receptionists were also commended for their professionalism and helpfulness.
Glasses and Frames
Some reviewers were pleased with the frame selection and the quality of their glasses. A few reviewers reported receiving their glasses quickly, while others experienced delays or backorders.
Overall Experience
Reviewers who had positive experiences praised the clinic for its friendly staff, thorough exams, and excellent eye care. Those who had negative experiences cited poor communication, long waiting times, and unsatisfactory exams.
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