Experience life with clear vision and peace of mind.
At Standard Optical, we're passionate about providing exceptional eye care services to our patients. As a family-owned business with deep roots in Utah, we're committed to giving our patients access to expert eye doctors and ophthalmologists without sacrificing that family feel and personal touch in everything we do.
Our Story
Standard Optical is here to help you maintain your eye health over the course of your life, from your first fitting for glasses or contacts to procedures like LASIK surgery or cataract surgery, and everything in between. This is why we take the time to get to know you. Our compassionate team offers a wide range of medical eye care services to enhance your quality of life. From treating dry eyes, macular degeneration, glaucoma, cataracts, and diabetic retinopathy to providing BOTOX treatments, we're here to help you experience life with clear vision and peace of mind.
Our Services
At Standard Optical, we offer a wide range of services to help you achieve optimal eye health. Our services include:
- Professional eye exams
- Eyeglasses and sunglasses
- Contact lenses
- LASIK surgery
- Cataract surgery
- Treatment for dry eyes, macular degeneration, glaucoma, cataracts, and diabetic retinopathy
- BOTOX treatments
- And many more
Our Mission
At Standard Optical, our mission is to provide exceptional eye care services to our patients while maintaining a family feel and personal touch in everything we do. We strive to give our patients access to expert eye doctors and ophthalmologists, and to make eye care affordable and accessible to everyone.
Why Choose Standard Optical
At Standard Optical, we're dedicated to providing our patients with the highest level of care. Our team of experts is committed to helping you achieve optimal eye health, and we offer a wide range of services to help you do so. Whether you're looking for a routine eye exam or need treatment for a complex eye condition, we're here to help.
Problems with Eye Care Services
Follow-up Issues
Many customers have experienced difficulties with follow-up services at Standard Optical. Some have reported waiting weeks or even months for their contact lenses or frames, only to still be waiting. Melski Woodbury's review highlights a similar issue, where she was told her frame would take 5 weeks to arrive, but ended up waiting for over 10 weeks.
Insufficient Communication
A common theme among negative reviews is the lack of communication from the clinic. Customers have reported being given conflicting information, such as "they will be in two weeks" only to be told the same thing each subsequent visit. Stephanie Roosendaal's review mentions feeling like she's being given a "canned response" each time she contacts the office.
Poor Customer Service
Susan Fisher's review highlights specific issues with customer service at the clinic. Her husband's appointment was lost due to a miscommunication, and subsequent attempts to receive his contact lenses were met with delays and incomplete orders.
Conclusion
While some reviews mention courteous and helpful staff, the overall narrative suggests significant issues with follow-up services, communication, and customer service at Standard Optical.
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