Transforming Lives, One Procedure at a Time
At Aesthetic Dermatology and Dermatologic Surgery Center, our mission is to provide our patients with exceptional medical care, tailored to their unique needs and concerns. Our state-of-the-art facility, led by Medical Director Dr. Debra Coats-Walton, offers a comprehensive range of clinical and cosmetic dermatology services. Our dedicated team of professionals is committed to delivering unparalleled customer service, while utilizing the latest scientifically-proven technologies and techniques.
Our Philosophy
At Aesthetic Dermatology and Dermatologic Surgery Center, we believe that everyone deserves to feel confident and comfortable in their own skin. Our goal is to empower our patients to achieve a healthier, more youthful appearance, without compromising their natural beauty. We strive to create a warm and welcoming environment, where our patients feel comfortable, supported, and informed throughout their journey with us.
Our Services
We offer a wide range of clinical and cosmetic dermatology services, designed to address a variety of skin concerns, including:
- Clinical Dermatology: We diagnose and treat a broad spectrum of skin conditions, including acne, eczema, psoriasis, skin cancer, and many others.
- Cosmetic Dermatology: We offer a range of non-invasive and minimally invasive procedures, such as Botox and Dysport injections, laser treatments, and skin resurfacing, to help improve the appearance of fine lines, wrinkles, and other signs of aging.
Our Expertise
Our medical team is comprised of experienced, board-certified dermatologists and skin care professionals, dedicated to delivering exceptional care and personalized attention. We stay up-to-date with the latest advances in dermatology, ensuring that our patients receive the most effective and innovative treatments available.
What Sets Us Apart
At Aesthetic Dermatology and Dermatologic Surgery Center, we pride ourselves on our:
- Cutting-edge technology: We utilize the latest scientifically-proven technologies and procedures to provide our patients with the most effective treatments available.
- Unparalleled customer service: Our dedicated team is committed to delivering exceptional care, exceeded only by our unwavering commitment to customer satisfaction.
- Affordability: We strive to make our services accessible to all patients, without compromising on quality or integrity.
- Convenience: We offer flexible scheduling and a relaxed, welcoming atmosphere, making it easy for our patients to fit their treatments into their busy lives.
Contact Us
To schedule an appointment or learn more about our services, please don't hesitate to reach out. We look forward to helping you achieve your skin care goals and exceeding your expectations.
Office Staff Performance
The office staff's phone etiquette was heavily criticized, with multiple reviewers complaining that calls were not being answered or were being hung up on. This led to frustration and a sense of unprofessionalism.
Treatment Effectiveness
Some reviewers were unhappy with the effectiveness of the treatments they received. One reviewer reported developing stretch marks after using a prescribed ointment, and another reviewer did not notice a difference after undergoing facial laser hair removal.
Office Environment and Staff Attitude
On the other hand, some reviewers praised the office environment, describing it as clean and professional. The doctor and staff were also commended for their friendly and caring attitude, making patients feel at ease.
Communication Issues
Communication breakdowns were a common theme among negative reviews. Reviewers reported not receiving call backs, being placed on hold for extended periods, and even being lied to by staff members.
Doctor's Knowledge and Bedside Manner
Multiple reviewers praised the doctor's knowledge and bedside manner, describing them as knowledgeable, polite, and compassionate.