Live Your Healthiest Life
At National Park Medical Center, we have been dedicated to providing high-quality healthcare services to our community for over 60 years. Our team of compassionate and experienced healthcare professionals is committed to delivering exceptional patient care and ensuring that our patients receive the best possible outcomes. We offer a wide range of inpatient and outpatient services, including diagnostic and interventional cardiology, diagnostic and interventional radiology, emergency services, ENT, obstetrics, orthopedics, and more.
Our Services
We are proud to offer a comprehensive range of medical services, including the Heart and Vascular Center of Central Arkansas, which provides the technology and healthcare specialists required for excellence in heart care. Our services also include the Bone and Joint Institute, Breast Center, Cardiology, Diagnostic Imaging, Digestive Health, Emergency Department, Inpatient Rehabilitation, Low-Dose Lung CT Screening, Maternity Center, NPMC Physician Clinics, Outpatient Rehabilitation, Outpatient Surgery Center, Senior Care, Behavioral Health, TeleServices, and Urology. Our TeleServices program connects patients to immediate care through TeleStroke, teleNeurology, teleSANE, telePsychiatry, and Virtual Nursing, ensuring that patients receive the best possible care from providers across the nation.
Our Mission
Our mission is to provide high-quality, patient-centered care to our community. We strive to create a supportive and compassionate environment where patients feel valued and respected. We are committed to staying at the forefront of medical technology and innovation, ensuring that our patients have access to the latest treatments and procedures.
Our History
National Park Medical Center has been a part of the Hot Springs, Arkansas community for over 60 years. We are proud to be a part of the Lifepoint Health family of hospitals and are dedicated to making our community healthier. Over the years, we have expanded our services to meet the growing needs of our patients, and we continue to work tirelessly to provide exceptional care to our community.
Our Team
Our team of healthcare professionals is dedicated to providing exceptional patient care. We have a team of board-certified physicians, experienced nurses, and skilled medical professionals who work together to ensure that our patients receive the best possible care. We are proud to welcome new physicians and medical professionals to our team, including Dr. Fatin Albezargan, who specializes in primary care.
Unsatisfactory Experience
Many patients have expressed dissatisfaction with their experience at North West Arkansas Medical Center (NPMC). Nurses and Doctors were not attentive and responsive. Patients reported long wait times, poor service, and lack of care from medical staff.
Disappointing Service
The emergency room was described as "awful" with "terrible" service. Patients felt that they were not taken care of properly, and some were left waiting for long periods of time without adequate care.
Good Service
Contrary to these negative reviews, some patients had positive experiences at NPMC. Nurses and Doctors were excellent, and patients felt well taken care of. The facility was clean, and the staff was friendly.
Concerns about Medical Care
Some patients expressed concerns about the quality of medical care provided at NPMC. Medication was not administered as needed, and some patients felt that they were not getting the care they deserved.
Complications and Errors
Several patients reported complications and errors during their stay at NPMC. IV catheters were left in patients' bodies, and patients were sent home with inadequate dressings.
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